Payment

Dispute Resolutions

Expert arbitration and out-of-network dispute resolution support to help providers navigate the No Surprises Act with confidence.

Arbitration & Out-of-Network Dispute Resolution

Expert Support for Navigating the No Surprises Act

When a healthcare provider and an insurance company can’t agree on payment for out-of-network services, the No Surprises Act’s Independent Dispute Resolution (IDR) process steps in. But managing that process takes time, expertise, and attention to detail. That’s where we come in.

Kronos Health makes IDR simple. We advocate on your behalf, prepare compelling cases, and manage every step of the arbitration process—ensuring full compliance and maximizing your reimbursement.

What We Offer

Complete Case Management
From negotiation through final arbitration, we take care of the entire process.

Compelling Submissions
We craft every case with care, leveraging clinical details and strong documentation to make your position clear.

Deadline & Compliance Tracking
We monitor and meet all regulatory deadlines, avoiding costly delays or rejections.

Post-Arbitration Follow-Up
We ensure the awarded amount is processed quickly and pursue delays when necessary.

How it works

1.

Submit Negotiation
We handle the initial negotiation with the insurer and track the timeline.

2.

Initiate IDR
If no agreement is reached, we submit the case to the federal IDR portal.

3.

Build the Case
Our team prepares and submits a robust payment offer with full supporting documentation.

4.

Arbitration
A neutral third-party reviews both offers and makes a binding determination.

Why Choose Kronos Health?

We Work for Providers

Our mission is to protect your practice from underpayment and excessive administrative burden. We handle your dispute from start to finish so you can stay focused on patient care.